Tuesday, April 16, 2013

Microsoft MB2-868 Study Guide


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Microsoft Microsoft Dynamics CRM 2011 Applications MB2-868
Exam Number/Code : MB2-868
Exam Name : Microsoft Dynamics CRM 2011 Applications
One year free update
Once failed,100% refund
Questions and Answers : 50Q&As
Update Time : 2013-3-28
Price :$79.00
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Microsoft MB2-868 Study Guide is built with full coverage of all exam objectives in a systematic approach. Our technical experts ensure that you are getting all the instruction you need for Microsoft MB2-868 exam. All the Q&As in MB2-868  PDF are so easy to understand that all of the candidates can easily master the key point in the exam. And it??s simple for you to download and utilize from the website. Great faith has been shown to Test4actual MB2-868 questions and answers by more and more successful candidates.
MB2-868 Exam Skills Being Measured
Managing Microsoft Dynamics CRM Service Scheduling Applications (19 percent)
•Identify service scheduling concepts and basic record types.
◦This topic may include: service scheduling scenarios; services and resource selection rules; users and facilities/equipment
•Set up service scheduling.
◦This topic may include: set up work hours for users and for a new record; create a new facility/equipment record; create a new service record; add a selection rule for required users and for required resources; configure account and contact service preferences; create a site; associate resources with a site; create resource groups; create a service with a same-site selection rule
Free MB2-868 Demo Download
1.In Microsoft Dynamics CRM 2011, you need to create a personal chart of service activities by week.
What should you do
A.Create a new chart in the Data Management area.In the Chart Designer, select appropriate Series and
Category values.Then save the chart.
B.Create a new chart in the Dashboards area.In the Chart Designer, select appropriate Series and
Category values for Service Activities.Then save the chart.
C.In the All Service Activities view, create a new chart from the Chart tab.In the Chart Designer, select
appropriate Series and Category values.Then save the chart.
D.In the Report Wizard, create a new report based on Service Activities with a time interval of one
week.Select the Chart and table format, and then save the report.
Answer: C
2.Which of the following record types can a Microsoft Dynamics CRM 2011 marketing list include?
(Choose all that apply.)
A.Accounts
B.Cases
C.Leads
D.Teams
E.Users
Answer: AC
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