Friday, April 12, 2013

Cisco 642-241 training exam


Cisco Unified Contact Center Enterprise Design (UCCED) 642-241
Exam Number/Code : 642-241
Exam Name : Unified Contact Center Enterprise Design (UCCED)
One year free update
Once failed,100% refund
Questions and Answers : 127Q&As
Update Time : 2013-3-28
Price :$79.00
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Question: 1
What is the impact of using a Call Type node in a routing script for the Cisco Unified Contact Center
Enterprise system?
A. The call type is changed and maintains the old data in the original call type.
B. The call is reset to the new call type, like a new call with all counters reset to zero.
C. There is no impact, the call type is only used for the initial script selection process.
D. The call is reclassified and the system picks a new routing script based on the call type.
Answer: A
Question: 2
What is the recommended way to configure redundant Cisco Unified Communications Manager
subscribers for Cisco IP phone registration in a single cluster for the Cisco Unified Contact Center
Enterprise solution?
A. add a redundant device pool to the Cisco Unified CallManager Group configuration
B. add a second TFTP server to the cluster
C. add an additional Cisco Unified Co mmunications Manager subscriber to the Cisco Unified
Communications Manager Group defined in Device pool of the Cisco IP Phone
D. use an SRST reference in the device pool
Answer: C
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