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Cisco Unified Communications Contact Center Express Implementation(UCCX)
642-165
Exam Number/Code : 642-165
Exam Name : Unified Communications
Contact Center Express Implementation(UCCX)
One year free update
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failed,100% refund
Questions and Answers : 74Q&As
Update Time :
2012-8-8
Price : $79.00
Free 642-165 VCE Demo
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10.Which type of information is available from the cisco unified
contact center express control center?
A. database repliccation status
B.
systerm parameters configuration
C. date and time of most recent
failure
D. cisco unified communications manager cluster status
Answer:
C
11.Which configurationg enables a cisco unified contact center express
server to fail over to a secondary
cisco unified communications manager
server when the primary server fails?
A. no special configuration is
needed
B. configure LDAP with a secondary phone
C. configure a second
cisco unified communications manager telephone user with an alternate range
of
CTI ports
D. configure the telephone provide with a primary and
secondary cisco unified communications manager
IP address
Answer: D
The 642-165
pass4sure UCCX Unified Communications Contact Center Express Implementation
exam is associated with the Unified Communications Contact Center Express
Specialist certification. This exam tests a candidate’s knowledge of the design,
implementation, and operation of Cisco Contact Center Express v8.0 deployments.
Candidates can prepare for this exam by taking the Deploying Unified Contact
Center Express & Unified IP Interactive Voice Response Deployment (UCCXD)
v4.0 course, which is based on the UCCX v8.0 release.
Unified Communications Contact Center Express Implementation 642-165 UCCX
.
Operate a Unified Contact Center Express System
•Identify basic Unified
Contact Center Express user tasks
•Identify process and tools available for
troubleshooting Unified Contact Center Express
•Identify process and tools
available for monitoring system operations in Unified Contact Center
Express
•Identify process and tools available for patching, upgrading
systems, and license additions for Unified Contact Center Express
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