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EXIN,Inc ITIL Foundation (syllabus 2011) EX0-117
Exam Number/Code : EX0-117
Exam Name : ITIL Foundation (syllabus 2011)
One year free update
Once failed,100% refund
Questions and Answers : 80Q&As
Update Time : 2013-3-3
Price : $99.00
Exam Number/Code : EX0-117
Exam Name : ITIL Foundation (syllabus 2011)
One year free update
Once failed,100% refund
Questions and Answers : 80Q&As
Update Time : 2013-3-3
Price : $99.00
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Question: 1
At which stage of the service lifecycle should the processes necessary to operate a new service be
defined?
A. Service design: Design the processes
B. Se rvice strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A
Question: 1
At which stage of the service lifecycle should the processes necessary to operate a new service be
defined?
A. Service design: Design the processes
B. Se rvice strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A
Question: 2
Consider the following list:
1. Change authority
2. Change manager
3. Change advisory board (CAB)
Which one of the following is the BEST description of the items above?
A. Job descriptions
B. Functions
C. Teams
D. Roles, people or groups
Answer: D
Consider the following list:
1. Change authority
2. Change manager
3. Change advisory board (CAB)
Which one of the following is the BEST description of the items above?
A. Job descriptions
B. Functions
C. Teams
D. Roles, people or groups
Answer: D
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