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Free 1Z0-219 Demo DownloadWhat information does Siebel Audit Trail NOT display for an audited record?
A. The ID of users who perform operations on the record
B. The operations that are performed on the record
C. Before and after values of the record’s modified fields
D. The last name of the users who perform operations on the record
E. The time and date that the record was operated on
Answer: D 
What are the two characteristics of Multitenancy?
A. Agents cannot manually assume appropriate role based on inbound work items.
B. It allows a Call Center agent to support multiple clients at once.
C. It allows users to navigate through multi-interactions.
D. It requires users to change position to access appropriate data.
E. It allows up-to-date overview of customer service effectiveness.
Answer: A,B
Oracle Siebel Customer Relationship Management 8 Business Analyst 1Z0-219
Exam Number/Code : 1Z0-219
Exam Name : Siebel Customer Relationship Management 8 Business Analyst
One year free update
Once failed,100% refund
Questions and Answers : 74Q&As
Update Time : 2012-5-1
Price : $79.00
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Siebel Customer Relationship Management (CRM) 8 Business Analyst 1Z0-219  Exam Topics
Siebel Workflow
Describe the different steps of a workflow process
Describe the behavior of workflow processes
Examine existing workflow processes
Contrast methods used to invoke workflow processe
Siebel Assignment Manager
Describe Siebel Assignment Manager
Identify the parts of an assignment rule
Siebel Assignment Manager
Describe Siebel Assignment Manager
Identify the parts of an assignment rule
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